The report that names what your org chart hides.
A structured, risk-ranked report of the people, knowledge, and process gaps in your operation — with a closing plan for each one.
- Deliverable
- People 404™ Report
- Timeline
- 2–3 weeks
- Audience
- Both
- Best fit
- Organizations with succession risk or audit exposure
Five components. Every report.
Gap map
A visual map of every person, role, knowledge node, and process handoff where a gap exists — named and located.
Risk-ranked findings
Every gap ranked by cost, urgency, and reversibility. High to low, with the evidence behind each rank.
Succession exposure
Where the departure of one person disrupts the operation. Roles, spans, and dependencies named explicitly.
Knowledge-transfer plan
A sequenced plan to document, distribute, and validate the knowledge that currently lives in one person's head.
Recommended workforce moves
Prioritized actions — hire, redistribute, document, or reassign — mapped to the specific gaps the report surfaces.
Cost, urgency, reversibility. In that order.
Every finding in the People 404™ Report is ranked against three variables: what the gap costs the organization if left open, how soon it becomes critical, and how hard it is to close once it opens. That ranking drives the closing plan — not seniority, not proximity to leadership, not organizational politics.
Gap is actively costing the organization — in time, revenue, contract performance, or audit exposure. Closing plan attached with named owner and 30-day target.
Gap is latent — not yet critical but will become so without a plan. Closing plan attached with sequenced steps and checkpoint dates.
Gap is real but manageable. Logged, monitored, and reviewed at the next engagement cycle.
Three places the report goes to work.
Board and contract review
Boards and contracting officers ask succession and key-person questions. The People 404™ Report answers them before they're asked — with evidence, not assurances.
Audit response
When an audit surfaces workforce or process gaps, organizations that have run a People 404™ already have the gap map, the ranking, and the closing plan in hand.
Succession planning
The report identifies not just who is succession-critical but what they carry — knowledge, relationships, informal decision rights — that doesn't survive a departure without a transfer plan.
Find the gap before it finds you.
A People 404™ Report is a 2–3 week engagement. Fixed scope, ranked output, closing plan attached.